The Essential Guide to Motel Management
Making motel management simpler, step by step.
The Essential Guide to Motel Management is your no-nonsense playbook for success in the accommodation world. Whether you're stepping into your first manager role or running a family-owned property, this guide is packed with real-world advice, downloadable templates, and practical tips that actually work. From front desk to finance, housekeeping to marketing — this book shows you how to boost revenue, wow guests, and run a motel you're proud of. Straightforward. Inspiring. Actionable.
The Essential Guide to Motel Management
“The Essential Guide to Motel Management equips independent owners and operators with practical tools, strategies, and resources to run a streamlined and profitable property. From daily operations to long-term growth, it covers every aspect of running a successful motel — with clear explanations, real-world examples, and ready-to-use templates.”
What is inside:
✅ Housekeeping & Maintenance – Cleaning standards, checklists, preventative maintenance schedules, and cost-control strategies.
✅ Front Desk & Guest Service – Reception scripts, check-in/out procedures, handling complaints, and building guest loyalty.
✅ Revenue Management – Setting rates, forecasting occupancy, and maximising profitability through smarter pricing.
✅ Marketing & OTAs – Optimising Booking.com/Expedia listings, managing reviews, and boosting direct bookings.
✅ Staff Management – Hiring, training, scheduling, WHS compliance, and team performance.
✅ Financials – Profit & loss, budgeting templates, aged debtors, and cash flow management.
✅ Compliance & Safety – Workplace Health & Safety (WHS), chemical handling, and meeting legal obligations.
✅ Practical Resources – Templates, forms, and checklists designed for quick implementation.