Member Resources

We have organized the resources into the departments of a motel to allow easy navigation. The resources are created in Google Sheets or Google Docs - you can download or make a copy and use them freely.

Front Office Resources

Housekeeping Resources

Maintenance Resources

⭐Maintenance & Compliance Tracker - this combines Maintenance Tracker, Compliance, Asset Register, Purchase Tracker and Key Contractor Information into an easy to use central resource for managing your maintenance.
Weekly Maintenance Checklist
Monthly Preventive Maintenance Schedule
Annual Property Maintenance Calendar
Annual Property Maintenance Calendar Basic Version
Daily Property Walk Checklist
Motel Maintenance Troubleshooting Guide
Maintenance Troubleshooting Spreadsheet
Work Order Form
Contractor Sign-in/out sheet
Site Safety Briefing (QLD)
Site Safety Briefing (Australia)
Asset Register (aircon, fridges, TVs with install dates)
A/C Maintenance Checklist
Legionella Prevention Guide
🏊Pool Maintenance
Pool Maintenance Checklist
Pool Chemical Record
🪳Pest Management
Pest Control Guide - Australia

Motel Manager

Motel Manager Daily Checklist
Induction Checklist: Front Office
Induction Checklist: Housekeeping
Induction Checklist: Maintenance
Relief Manager Handover Template
Working with Housekeeping staff
Rate Change Calculator - Web Version (To be revised)
⚠️Work Health and Safety
- Am I liable as a Motel Manager - The Basics
- What is an Officer Definition?

Marketing

⭐Marketing Template - this is your central hub for running your motels marketing.
Increase your rank on Booking.com
Monthly Social Media Marketing Planner
Weekly Social Media Content Planner with examples
Website and Direct Booking Optimization Guide
Local Google SEO Audit
Booking.com Audit Checklist
Guest Review Response Script
Local Business Partnership Tracker
Promotions & Discount Log
Email Marketing Plan
Google Hotel Ads - Step by Step Setup Guide
Instagram Post Idea - Brainstorming

Revenue Management,

Introduction to Rate Restrictions
Rate Restriction Tracker
Effect of Rate Changes
Event Calendar - Basic
Room Pickup: What It Means and Why It Matters
Forecasting Demand Explainer
Forecasting Demand Spreadsheet
Booking Pace Report (Video explainer coming soon).
Day of Week Analysis
Track competitor pricing
Rate Fence Tracker and Rules - Rules for when/where to apply certain rates (e.g. mobile, group, advance purchase).
Case Studies (Coming soon).

Distribution & Sales

Financial