Motel Consultancy Services
Expert Motel Management, Training & Operational Support
Running a motel comes with endless moving parts — from staff and systems to rates, reviews, and revenue. That’s where Motel Coach comes in.
We specialise in helping independent motels simplify their operations, increase profitability, and gain full control over their property performance.
What We Do
Our motel consultancy services combine practical experience with proven strategies. We don’t just offer advice — we implement systems that work.
Operational Performance Reviews
We assess your current procedures, staff structure, and guest experience to identify improvement opportunities. You’ll receive a clear action plan covering:
Daily operations & housekeeping efficiency
Front desk workflow & GuestPoint PMS setup
Maintenance scheduling & reporting systems
Staff accountability and time-saving tools
Revenue & Rate Management
We help you understand your numbers — and make them grow. Learn how to use revenue management techniques to improve ADR, RevPAR, and long-term profit.
Dynamic rate strategies for shoulder and peak periods
OTA (Booking.com, Expedia) and direct booking balance
Competitor analysis & rate restriction planning
Forecasting and occupancy optimisation
GuestPoint PMS Training & Integration
Maximise your GuestPoint system. We provide tailored, hands-on GuestPoint PMS training to help you and your team:
Manage reservations, billing, and corporate accounts
Automate pre- and post-stay communication
Streamline reporting and performance tracking
Staff Training & On-Site Support
We train your team to operate with consistency, professionalism, and efficiency — from front desk to housekeeping.
Front desk & customer service skills
Check-in, check-out & complaint handling
Housekeeping processes & inspection checklists
WHS compliance & safety standards
Why Choose Motel Coach?
Over a decade of hands-on motel management experience across independent and branded properties
Specialists in GuestPoint PMS, revenue management, and motel business systems
Practical, results-driven advice — no theory, just what works
Trusted by motels across Australia
Who We Help
Independent motel owners wanting to improve profit
New motel managers needing systems and training
Investors purchasing or repositioning a motel
Family-run motels looking for better structure and oversight
Book a Free Consultation
Let’s take a closer look at your motel’s performance and identify your biggest opportunities for improvement.
What our Customers say about Motel Coach
Gus C - “The Essential Guide to Motel Management is one of those books that just gets everything right — it’s clear, easy to read, and packed with real-world tips that actually work.”
JW - “Whether you’re an experienced manager or just stepping into a leadership role, this book offers valuable lessons on improving guest experience, streamlining operations, and driving profitability. It’s quickly become an industry standard read”