GuestPoint PMS Tips: Simplify Guest Accounts in Seconds

Managing Motel Guest Accounts

Managing guest accounts in a motel can get messy — especially when payments are reversed, charges are posted incorrectly, or there are multiple transactions on the same booking. In this video, we show you a powerful but often overlooked feature in GuestPoint PMS: the Account Summary tab.

With a single click, you can see all transactions grouped by type, making it much easier to understand complex guest accounts and know what action to take next.

If you’ve ever struggled with confusing payment histories or complicated group accounts, this tip will save you time and frustration.